Return period
You have 14 days from delivery to request a return.
What can be returned
Items must be unused, in their original condition and packaging, with all tags and labels still attached.
How to return
Start your return on our Returns page with your order number and the reason, and we’ll send instructions.
Where to send it
Send your return to:
Scentvex Returns
Address to follow
Refunds
We process refunds within 14 days of receiving the returned item, to the original payment method.
Return postage
Return postage is yours to pay, unless the item was damaged or defective.